Question 1

Do you have any models or kits on display to be viewed ?

Accepted Answer

We are a complete eCommerce company we do not have any buildings on display.  We sometimes have clients that during there build process they will allow for clients to come by and review an actual build.  Several of our videos and photos are of actual live builds.

Question 2

Does the kit include everything?

Accepted Answer

The kit includes exterior and interior wall logs, doors, hardware, roof deck cover boards, and fascia trim boards.

Question 3

Do you offer assembly?

Accepted Answer

yes assembly can be provided in select locations in TN, MS & AL.

Question 4

Is this built to housing codes?

Accepted Answer

Our building material meets all ICC and IBC codes.  Depending on a specific region or area of a build you would need to check with your local building department for specific building code requirements.

Question 5

How long does it take to assemble a kit?

Accepted Answer

Assembly time depends on the model. Smaller kits (28mm logs, under 40 sq ft) take about 8 hours. Medium kits (44mm logs, 130-200 sq ft) take 3-4 days. Larger kits (70mm logs, over 800 sq ft) take 3-4 weeks with a 3-person crew.

Question 6

How much would it cost to have a kit assembled?

Accepted Answer

We can not speak for what cost are in a specific region or area, we can specfic for the Jackson, TN area the assembly price would be $9.00 per sq ft under roof up to 25 miles of the main office location.

Question 7

Can changes be made?

Accepted Answer

Yes, depending on modifications price may change.

Question 8

What is the insulation value?

Accepted Answer

On our larger wall log models 70mm once assembled the building will have a thermal mass rating = R12.  The 28mm log size would not have much significant insulation value, the 44mm log would have some value rating most consistent with R4.

Question 9

How long have you been in business?

Accepted Answer

We have been in business since July, 2016

Question 10

What does the kit exclude?

Accepted Answer

The kit excludes roofing materials, electrical, plumbing, cabinets, countertops, light fixtures, bathroom fixtures, insulation, and the foundation.

Question 11

Do you provide an engineers stamp for each kit?

Accepted Answer

We can work with you and provide information needed to get an engineering stamp we have some non affiliated companies that provide engineering stamps additional cost would apply prices will vary based on the square footage of the model and the type of engineer stamp requesting.

Question 12

What is the delivery time for a kit?

Accepted Answer

Delivery takes 10-12 weeks for made-to-order kits after payment clears. Times may vary by location and floor plan.

Question 13

Do you keep models in stock?

Accepted Answer

Generally we do not keep any models in stock in the U.S..  However we do keep some of our most popular models in stock at our plant over seas check our ready to ship items.

Question 14

Are the buildings manufactured in the U.S. A.?

Accepted Answer

No all of our manufacturing is done out of Europe and are shipped to America.

Question 15

Is there a warranty for the kits?

Accepted Answer

We offer a 5-year manufacturer’s warranty on Premium log kits and a 30-day warranty on standard garden house models.

Question 16

Are there any guarantees?

Accepted Answer

We offer only one guarantee is that you will receive your item ordered so long as the item ordered was paid for in full including any shipping fees.

Question 17

Are these HUD and or FHA approved?

Accepted Answer

You would need to check with your lender if you are applying for an FHA loan to see if they will do a loan on this type of a structure.

Question 18

Do your buildings meet local building codes?

Accepted Answer

We have no way of knowing all the different building codes through out the U.S.  We request that an individual contacts their local building department to learn what their code requirements for log structures are.

Frequently asked questions