Frequently asked questions

We are a complete eCommerce company we do not have any buildings on display. We sometimes have clients that during there build process they will allow for clients to come by and review an actual build. Several of our videos and photos are of actual live builds.

The kit includes exterior and interior wall logs, doors, hardware, roof deck cover boards, and fascia trim boards.

yes assembly can be provided in select locations in TN, MS & AL.

Our building material meets all ICC and IBC codes. Depending on a specific region or area of a build you would need to check with your local building department for specific building code requirements.

Assembly time depends on the model. Smaller kits (28mm logs, under 40 sq ft) take about 8 hours. Medium kits (44mm logs, 130-200 sq ft) take 3-4 days. Larger kits (70mm logs, over 800 sq ft) take 3-4 weeks with a 3-person crew.

We can not speak for what cost are in a specific region or area, we can specfic for the Jackson, TN area the assembly price would be $9.00 per sq ft under roof up to 25 miles of the main office location.

Yes, depending on modifications price may change.

On our larger wall log models 70mm once assembled the building will have a thermal mass rating = R12. The 28mm log size would not have much significant insulation value, the 44mm log would have some value rating most consistent with R4.

We have been in business since July, 2016

The kit excludes roofing materials, electrical, plumbing, cabinets, countertops, light fixtures, bathroom fixtures, insulation, and the foundation.

We can work with you and provide information needed to get an engineering stamp we have some non affiliated companies that provide engineering stamps additional cost would apply prices will vary based on the square footage of the model and the type of engineer stamp requesting.

Delivery takes 10-12 weeks for made-to-order kits after payment clears. Times may vary by location and floor plan.

Generally we do not keep any models in stock in the U.S.. However we do keep some of our most popular models in stock at our plant over seas check our ready to ship items.

No all of our manufacturing is done out of Europe and are shipped to America.

We offer a 5-year manufacturer’s warranty on Premium log kits and a 30-day warranty on standard garden house models.

We offer only one guarantee is that you will receive your item ordered so long as the item ordered was paid for in full including any shipping fees.

You would need to check with your lender if you are applying for an FHA loan to see if they will do a loan on this type of a structure.

We have no way of knowing all the different building codes through out the U.S. We request that an individual contacts their local building department to learn what their code requirements for log structures are.